Privacy Policy

Last updated: April 2026

Matt Fit Coaching ("we", "us", "our") is committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR).

1. Who We Are

Matt Fit Coaching is a personal coaching business based in Cambridgeshire, UK. mattfitcoaching@outlook.com

2. What Data We Collect

We may collect the following personal information:

  • Full name and contact details (email, phone number)

  • Health and medical information relevant to your sessions

  • Appointment and booking history

  • Payment information (processed securely via third-party providers)

  • Communications between you and Matt-Fit Coaching

3. How We Use Your Data

Your data is used to:

  • Manage bookings and appointments

  • Provide personalised coaching services

  • Send appointment confirmations and reminders

  • Process payments

  • Comply with legal obligations

4. Legal Basis for Processing

We process your data under the following lawful bases:

  • Contract - to deliver the services you have booked

  • Legitimate interests - to manage and improve our services

  • Legal obligation - where required by law

  • Consent - for any marketing communications

5. Data Sharing

We do not sell or share your personal data with third parties except:

  • Acuity Scheduling - for appointment management

  • Payment processors - for secure transaction handling

  • Where required by law or regulatory authorities

6. Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Typically this is no longer than 3 years after your last session.

7. Your Rights

Under UK GDPR you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict how we process your data

  • Withdraw consent at any time

To exercise any of these rights, contact us at mattfitcoaching@outlook.com. We will respond within 30 days.

8. Cookies

Our website (hosted on Squarespace) may use cookies to improve your browsing experience. You can manage cookie preferences through your browser settings.

9. Third Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the date of last update.

11. Complaints

If you have concerns about how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO): ico.org.uk Tel: 0303 123 1113